Local Delivery Service

 

Ottawa and Gatineau (Select Areas)

  1. Free delivery on orders over $50 (Before applicable taxes)
  2. $7 delivery charge on orders less that $50 (Before all applicable taxes)

Within the following Postal Codes - K2K, K2L, K2M, K2S, K2T, K2V, K2W, J8T, J8X, J8Y, J8Z, J9A, J9H, J9J, K1B, K1C, K1E, K1G, K1H, K1J, K1K, K1L, K1M, K1N, K1P, K1R, K1S, K1T, K1V, K1W, K1X, K1Y, K1Z, K2A, K2B, K2C, K2E, K2G, K2H, K2J, K2P, K2R, K4M, K7C, K0A 4A0, K0A 1A0, K0A 1B0, K0A 1L0, K0A 1T0, K0A 2H0, K0A 1X0, K0A 2Z0, K0A 3M0, K0A 2T0

Terms and Conditions:

  1. All orders are delivered by Trexity.
  2. Orders will be delivered the next day.
  3. Exceptions are orders made on Sunday and Monday. They will be delivered on Tuesday and Wednesday.
  4. We are closed on Mondays. 

Delivery Process:

  1. An email delivery notification will be sent out on the day of delivery.
  2. Driver will attempt delivery. They will knock/ring or call. If you do not want your doorbell rung or door knocked on please put that information in the delivery remarks section on the checkout page.
  3. If there is no response, the driver will leave the package at the door and you will receive a delivery notification email that your order has been delivered.
  4. If the package is being delivered to a location where it cannot be left then the package will be returned to Handfashioned in Stittsville. The order will then be changed to a free pickup at Stittsville and the customer will be contacted.

After Delivery:

1. Inspect Your Delivery. Please ensure that you have received all the items purchased. A packing slip will be affixed to one of your boxes. Contact us as soon as possible for any discrepancies or damage of your merchandise. 

Returns:

Contact us if you wish to return any purchases, that were delivered, and we will arrange to pick it up.

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